zenithforge Terms of Service

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Welcome to zenithforge. These Terms of Service ("Terms") set out the rules that apply when you visit zenithforge's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you accept these Terms as binding upon you.

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1. Acceptance of Terms

When you access or use any service offered by zenithforge, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. The following actions are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling zenithforge products for commercial purposes without our express written consent.
• Account Security: You bear responsibility for safeguarding your account login credentials and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical mistake has occurred, zenithforge may correct the error and adjust or cancel any impacted orders prior to dispatch, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference purposes; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or violations of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@zenithforge.beauty within 1 hour of placing it. After an order moves into dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content available on zenithforge's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to zenithforge and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, zenithforge will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim stemming from a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim connected to these Terms or your purchase must first be presented to zenithforge's support team for informal resolution.

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9. Changes to These Terms

zenithforge may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zenithforge
• Customer Support Email: support@zenithforge.beauty
• Customer Support Phone: 12672572520
• Physical Business Address: 8532 TORRESDALE AVE, PHILADELPHIA, PA 19136, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST